We’re strong believers in being transparent and keeping you in the loop, which is why we have a live status page at https://status.cronofy.com/.
It’s rare that there’s a problem with Cronofy, but if there is, the status page is your first port of call for the latest information.
What’s on the Cronofy status page?
We list any current issues that could be affecting your service, as well updates on these incidents, and details of past problems. Everything is clearly timed and dated for your convenience.
Incident overviews
Key messages are clearly presented in alert boxes to give you an overview of the most important information.
Current operational statuses
On the page we also list the various aspects of our service along with their current operational status. These are helpfully color-coded for at-a-glance viewing:
System metrics
You can also see system metrics, such as daily, weekly and monthly uptime for both app and API.
Choose your own subscription for Cronofy system status incidents
Our system status page is your system status page. We know that you need to receive updates in a way that makes sense for your business, so you can choose to subscribe by email, Twitter or RSS to be notified when anything changes. You also have the option of subscribing to a specific incident (click ‘Subscribe’ on the alert box for that incident), or for all incidents (use the ‘Subscribe’ button at the top of the page).
Further help
If you have a question about our status page or how we inform you of downtime, please let us know. We’d love to hear any feedback you have about how we inform you of downtime and the details we provide too.
If you’re unsure of whether a particular issue is affecting you, or if you would like further information, please email support@cronofy.com and we’ll get back to you as soon as possible.