First Steps - Scheduler Setup

Welcome to Cronofy! In this guide we will help you setup your account, add the Cronofy extension to your browser, and set your calendar availability. Just follow the simple steps below to get started.

Before doing that, you'll need to Create an Account!

Login to your Cronofy Account

The Scheduler offers a straightforward SSO login process, allowing you to choose between Google or Microsoft Office 365 (via Graph API) based on your preferred calendar provider.

To log in, select the provider you used to sign up and ensure you choose the correct data center associated with your account at the time of registration.

Data Centers: Always ensure you choose the same Center from the dropdown that you used to sign up. Cronofy uses six separate data centers to give you control over where your data is stored. These data centers are completely isolated from one another, adding an extra layer of security.

For more details, visit our Data Management Policy.

Work email, is for only a developer login or for Exchange users with a service account and will not work for other users.

Setting availability and preferences

Preferences are located in the left-hand menu on the main page. They are set to default but can be customized to suit your needs:

Availability: Set your interview/event availability with options for:

  • Available hours (default: 9am-5pm, Mon-Fri).
  • Minimum notice for bookings.
  • Time buffers between appointments.
  • Scheduling period.
  • Event duration.

Event Details: Configure event settings such as:

  • The target calendar for appointments.
  • Preferred conferencing service.
  • Meeting location.
  • Rescheduling options, reminder emails settings and more.

Public Link: A reusable link for booking events based on your preferences. Visitors can provide their details before scheduling a meeting. To set one up, visit our guide for Public Links.

Conferencing

To add other conferencing services, go to

Preferences > Event details and click “Configure conferencing service” > “Add Conferencing Service”

to view available options. Select your desired service and sign in. You will be redirected to an authorization page.


Target Calendar

You can have multiple calendars to share your availability, but only one calendar can receive an invite. This is known as the target calendar and can be specified in the event details.

To add new calendars, click “Configure Calendar Services.”

Add our Web-Extension

The extension enables you to easily create a request from any browser window and automatically detects the recipient's email.

Available for Google Chrome, Mozilla Firefox, and Microsoft Edge.

Click the links above to install the extension on your browser. If your IT department manages extensions, admin approval may be required.

Once installed, sign in to the extension as you would for your account—this only needs to be done once.

Congratulations, you are now ready to schedule any meeting with Cronofy!

Be sure to refer to the other guides for additional information on various Scheduler-related topics.

Next Articles:

CREATE A SCHEDULING REQUEST

PUBLIC LINKS

SETTINGS AND PREFERENCES

INTEGRATIONS

Questions or Clarifications?

If you need any assistance or clarifications, you can always reach out to our support team.

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FAQ
I'm getting an error "Unable to find a Cronofy account that matches that external account. Do you need to create an account?" when I try to sign in. What can I do?

If you have been invited in a OU, make sure to click "Set up a Scheduler Account" and not the Sign in. Unless you have an account already in that same datacenter.

Next, always ensure you select the correct data center where your account was initially created:

Finally, make sure that you are using the same provider that you used to sign-up. If you are still having issues please contact support.