Add users into Cronofy
Learn how to add users to your Cronofy platform, whether manually, through an automatic sync of a subset of users, or a full sync. Once added, users in your organization can view each other's availability when creating scheduling requests and, if assigned the appropriate role, can schedule on each other's behalf.
Invite users manually
You can invite users manually via the 'Members' section in Cronofy. We advise to select assign the appropriate Roles when doing so. More about roles can be found further down this article.
In your Organizational Unit Settings (OU) and select the “Accounts” tab and scroll down to “Invite Users” and click. Now you can enter the emails (up to 20 at a time) of the users you want to invite to your OU.
Removing Users
To delete users, simply click on the minus icon highlighted in red:
For bulk offboarding of users, you can contact us at support@cronofy.com
The invitation for your colleague
Accepting the invite
Any newly added member will receive the following email where they can click on the link to accept the invite. This invite stays valid for 48 hours.
This is the fastest and most interview-friendly way to onboard them. Your IT can allow Cronofy to sync the calendars automatically (full organization or a part of your organization). This way accepting invites by individual interviewers is not needed and Cronofy will run for them in the backend.
This also alleviates the need for user management as new hires will automatically get synced into Cronofy (when you choose for a full sync).
Please note you don't pay for synced accounts, you only pay for anyone who has been added to an actual scheduling request.
Domain Sign Up
You can skip sending invites to your team and allow any coworkers who share your email domain to join your OU by enabling Domain Sign Up.
This is what they will see when signing up. They will be prompted to join your OU
Domain Sign Up
Enabling domain sign-up
If you have the owner role then the option will be available via the “Scheduling” tab settings of your account.
Simply click on the tickbox and the option is enabled.
Roles are assigned when adding someone to an OU and can be edited after by accessing the "Members" tab and clicking on the user. In the user admin page now you can select the role you desire for the user.
There are currently six roles that you can choose from for any new user.
Regular roles:
Owner, Member, Scheduler Admin,
and more technical ones:
Developer, Developer Admin and Integration Subscriber. These catered for more technical users and integrations but here are some brief scopes.
Developer
- can add applications to your Organizational Unit, allowing custom integrations to be built.
Developer Admin
- has access to all Applications associated with the Organizational Unit and the ability to create new ones.
Integration Subscriber
- this role is only used when setting up Enterprise Conferencing integrations.
Contact Us
If you have any further questions or suggestions, please contact us at support@cronofy.com.
Do I pay for everyone with a service account?
No, when you onboard all users' calendars via a service account you will not pay for every account. You will only pay for anyone who has been part of a scheduler request.
What can I share with my IT around Data & Privacy of onboarding users?
Do interviewers need to take any action if we set up a service account?
No, everything will be synced to Cronofy on the backend and they will not have to interface with Cronofy. Only your recruiters and coordinators will work with Cronofy.
What is the appropriate role for a regular interviewer?
'Member' so they can only see their own settings. After accepting the invite, your interviewers won't need to do anything else in Cronofy.