UI/UX Talk: Optimizing Patient Experience and Engagement for Telemedicine
How do you achieve great user experiences inside your telehealth platform or application? By focusing on intuitive, patient-first UI/UX. In this session, you will learn how to achieve just that. From factoring in aging populations and tech familiarity, this session will dive into what makes and breaks good patient experiences.
Drawing on knowledge of how Whereby is helping leading telehealth platforms like DrDoctor and Accurx offer video consultations, as well as Cronofy's scheduling interface for providers like Docplanner and Alma, the panel will break down how to create interfaces that are accessible and intuitive for all users.
You'll also learn which considerations should be top of mind when choosing vendors to expand the capabilities of your application, and how to determine when you need to build versus buy. You'll leave with deeper knowledge of what customization truly means, and what to bear in mind when building your ideal patient-practitioner experience.
Additional Resources
- Download the presentation here
- Turn on conferencing and scheduling capabilities inside your Telehealth application. Learn more here
- Product Managers
- Identifying what good patient-first UI/UX looks like
- Avoiding the pitfalls of poor UI/UX when designing telemedicine apps
- How to consider external vendors to achieve the best experience for your customers and team
- Actionable learnings to take back to your team or factor into your app planning
